If don't reply it does not mean they are bad, don't wanna help, maybe they have a lot of requests or already help many people, or busy. Be positive, be kind when you ask, and be sure many people will help you.

Not all people are not ready to help you, maybe they're not just free to answer back... Don't loose your patience for waiting and for seeking help. Just be kind in asking help for sure someone out there will be ready to help you...:)have a nice day...