Letter A

Dear Sir or Madam,

My name is Eric Lee, a client of the company. I'm writing to tell you that the telephone bill which was sent last week is not mine.

I promptly went to the company to pay the bill after I received it. Unfortunatly, I was told that the bill did not match with my information. Then, the manager checked it again and again, at last, it was found that the address of the bill is wrong. As a matter of fact, my address is No.69 Duck Road, Sydney, in contrast, the bill's is No.96 Duck Road, Sydney which is the address of Mr. Thomson, an another client of the company.

I think the company should exchange the bills immediately. BesidesAlso, it is necessary that the company make an apology to Mr Thomson and me, as the mistake that the company made brought me so many troubles. Moreover, I hope that it would will not happen again.

Yours Sincerely,

Eric Lee